Write to us the way you already do. A care coordinator reads, a named doctor answers — ours for everyday care, the right specialist when it takes preparation.
First line — straight to a doctor
Everyday illness, prescriptions, sick notes, paediatric questions. No case review needed.
Second line — prepared for the right specialist
Complex or specialised problems. Your coordinator prepares the consultation, so the specialist starts informed.
Care coordination for international families · EN · FR · NL · DE
We coordinate with the insurer you already hold


Our Services
Primary healthcare for all ages — everyday concerns and long-term wellbeing. Covered by your insurer.
Comprehensive care for children, supporting healthy growth from birth to adolescence.
Emotional wellbeing and mental health for children, adults and families.
Comprehensive women's reproductive health, from adolescence through menopause.
Supports recovery, restores function and enhances mobility for all ages.
A curated selection of experienced specialists across key areas of adult medicine.
However you reach us
One care desk
A person reads it — every time
Today
GP, or Dr Decamps for your child
Specialists
Our care coordinators help you prepare your consultation
A coordinator reads every message. A doctor makes every decision.
Two ways it goes
General medicine by appointment. Everyday illness, a fever, a prescription, a certificate. For children, Dr Didier Decamps keeps slots flexible — a sick child shouldn't wait for the next free hour.
Our care coordinators help you prepare your consultation. They read your case, arrange only the tests the specialist will actually use, and build your file. Then you meet a hyperspecialist online, with everything already in front of them.
Both start with the same message — you don't have to work out which one you need.
Our assistant is automated, not a doctor.
It collects information so your message reaches the right desk. A coordinator reads everything before an appointment is made; a doctor makes every clinical decision.
Emergency? Call 112.
Chest pain, difficulty breathing, an unresponsive child, thoughts of harming yourself. The care desk is not an emergency service.

About us
Message us on WhatsApp anytime and receive clear medical guidance from our doctors — 24/7. Access our specialists for first advice, follow-up care and prevention.
Originally we designed our service around high-profile families — such as families of NATO staff in Belgium. Over time, families relocated; we followed them and created a global network for their care.
Our care coordinators know your medical history and act as your health advocate. We coordinate and integrate your care with a vast network of partner clinics around the globe.
Reaching a caregiver
Our care coordinators help you to prepare your consultation. Every caregiver below shows exactly which ways of meeting them are open, so you can choose the one that suits you.
You can write to these two directly. They answer questions, help you prepare a consultation, and arrange an appointment with the right caregiver.
Care coordinator
Our general practitioners consult online and at the clinic within the same weekly schedule. Choose whichever suits you when you book.
General Practitioner
General Practitioner
General Practitioner
General Practitioner
Our specialists see you at the clinic. An online opinion with one of them is arranged by a care coordinator rather than booked directly, so that the right notes and results are with the specialist beforehand.
Gynecologist
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.Midwife & Lactation Consultant
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.Midwife & Lactation Consultant
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.Gynaecologist-Obstetrician
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.Neuro-Pediatrician
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.Gastro-Pediatrician
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.Pediatric Dermatologist
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.Psychiatrist & CBT Psychotherapist
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.Psychologist
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.Psychologist & CBT Therapist
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.Psychologist
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.Psychotherapist
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.Neuropsychologist
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.Psychologist
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.Psychologist
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.Social Worker
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.ABA Therapist
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.Speech Therapist
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.Physiotherapist
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.Physiotherapist
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.Acupuncturist
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.Occupational Therapist
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.Massage Therapist
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.Osteopath
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.Physiotherapist
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.Vascular & Thoracic Surgeon
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.ENT Surgeon
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.Cardiologist
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.Cardiologist
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.Neurologist
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.Orthopaedic Surgeon
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.Neurosurgeon
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.Plastic Surgeon
Seen in person at the clinic. An online opinion with this caregiver is arranged by a care coordinator rather than booked directly.
Ask a care coordinatorThey will tell you what this caregiver needs and arrange the next step.If this is an emergency
None of the options on this page is for emergencies. If someone is in immediate danger, call the European emergency number 112, which reaches the ambulance and fire services anywhere in Belgium and the EU. For care that cannot wait until the clinic reopens but is not life-threatening, residents in Belgium can use visiocure.be.
When you start a chat, you are first answered by an AI assistant, not by a licensed practitioner. It tells you so at the start of the conversation, and you can ask for a human care coordinator at any point.